Property Management doesn't have to be stressful… Experience our personalized approach and our standard of excellence in service. Relationships are important to us and we value and understand the importance of communication and protecting the relationships that we have created with our customers over the years.

​

When we start working with a new owner we communicate to determine if we are a good fit for each other. We discuss your investment objectives, property management expectations and future investment goals. We listen and ask important questions to determine the best path of success to achieve your goals. You deserve to work alongside a company that shares your beliefs and understands the vision for your future.

We know, based on our years of experience, that our happiest customers are those who:

• Get the attention they deserve from us;

• Make the best decision for themselves regarding property management based on the solutions and results we generate;

• Want to do business with us again and feel a referral to their family, friends, or co-workers will be a positive reflection on them; and

• Thank us for the service we provide and submit a positive recommendation when asked.

​

You receive personalized service and solutions to maximize your investments and increase the value of your portfolio. Our services include, but are not limited to:

• Up-to-date market rent analysis

• Best in class property management systems

• Proven Internet and local advertising programs to maximize occupancy

• Full service maintenance provided by licensed and insured vendors

• 7-Step Tenant screening process

• Preparation of leases and renewals

• Instructional resident handbook and owner manual

• Open communication using owner preferred methods (e.g., phone, email, text)

• Qualified tenant placement and renewals

• Online system for tenant maintenance request submissions available 24x7 with next day response

• Anytime access to owner financials using our free owner portal

• Timely rent collection and disbursement to owners via ACH deposit

• Electronic property inspection checklists (interior and exterior) and owner reports with pictures

• Lease and eviction enforcement

​

We invest in advanced technology systems so we can provide you with the best service and manage your properties efficiently and effectively. We have chosen property management and accounting software called AppFolio Property Manager. Some of the benefits that we are able to pass on to you:

• We can respond faster and provide better service to both owners and tenants.

• We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.

• Monthly statements can be delivered to your email inbox, saving time and paper.

• The statements are easy to read and provide you with a quick snapshot of your property details for the past month.

• We address property maintenance issues faster.

• We can create electronic work orders and communicate with vendors so we quickly solve issues.

• You will be paid faster and more securely.

• We are able to use electronic payments (ACH) to deposit funds directly into your bank account.

• We can more effectively market your properties to fill vacancies sooner.

• We can quickly and professionally advertise your properties on multiple Internet rental websites.

​

We pride ourselves on our timely payments to our owners. You can expect to receive your rent proceeds before the 15th of each month (providing the 15th is a business day). We encourage our owners to take advantage of direct deposit and statements that are emailed.

[top of page]